5.00am. Dawn light is beginning to streak an indigo night sky. The battered caravan seems deserted. A brisk rap on its door by my colleague Ben breaks the silence. This is the early morning outreach shift in an outer London borough. In this road adjacent to a park there are a line of assorted vehicles, most of which appear to be derelict. My two outreach colleagues, Ben and Helena, between them speak Czech, Romanian, Hungarian, Russian and English. Eventually there is a rustle from inside and the heads of a man and women emerge. There follows an amiable conversation with Ben who has met the couple before. They are Romanian and working to earn money for their extended family back home. Previously the caravan was located beside another park nearby, but they were required to move from there by the police. The couple paid a vehicle removal company to transport the caravan to this new site. Ben asks after the child who was previously living in the caravan with them and they expla
From 1999-2018 I was CEO of homelessness charity Thames Reach. From 2018-20 I worked at MHCLG to deliver rough sleeping and homelessness programmes. This blog seeks to bring to life the complexities, dilemmas, set-backs and triumphs that are part of trying to help people escape homelessness. It aims to tell the stories of the inspirational people I have met in my work, many of whom have faced homelessness and from whom I have learnt a lot.